About
AgClaims and former entities have provided crop and agriculture loss adjusting services in Australia since 1994.
We are the largest rural claims management consultancy in Australia, with our head office in Toowoomba, Queensland. Our agriculture insurance specialists, agronomist adjusters, and field assessors are strategically located to attend and advise on a broad range of agriculture losses and crop claims across Australia.
We have a workforce of more than 200 dedicated professional agriculture personnel directly involved in agricultural claims and losses. Our people understand the land, agribusiness and the people involved. We are passionate about our involvement in agricultural claims.
Why Choose AgClaims?
“Fairness in the Field” underpins how we work, combining practical agricultural knowledge with independent, evidence-based assessment to deliver outcomes that are timely, clear, and defensible. We are regularly engaged by insurers, brokers, solicitors, and agribusinesses seeking independent agricultural loss adjusters and expert opinions across Australia.
Court-recognised expertise
Experienced specialists engaged for expert reporting and, when required, court attendance.
Clear, defensible reporting
Thorough investigation, causation analysis, and loss quantification that stands up to scrutiny.
Practical field capability
On-farm experience across cropping and livestock systems, with realistic, workable recommendations.
Independent and impartial
Balanced assessments that align with policy intent and industry standards.
Recovery-minded
Consideration of liability, contribution, and recovery avenues where appropriate.
National scale & CAT response
More than 200 adjusters, agronomists, and field assessors ready to mobilise quickly.
Technology-enabled assessment
Satellite imagery, yield data, remote sensing, and, where appropriate, drone-based aerial imagery to improve speed, consistency, and objectivity. These tools are used in conjunction with on‑ground inspection and agronomic ground truthing, as much as possible, ensuring findings accurately represent crop condition, causation and loss.
If you require an agricultural loss adjuster, crop insurance assessment, or agricultural liability investigation anywhere in Australia, contact AgClaims to discuss your matter.
FAQs
What areas does AgClaims service?
AgClaims provides agricultural loss adjusting services across all regions of Australia, supported by more than 200 agriculture specialists, agronomists, adjusters, and field assessors strategically located to respond quickly and efficiently.
What types of agricultural losses does AgClaims assess
Our team assesses a wide range of agricultural losses, including broadacre crops, cotton, rice, horticulture, orchards, viticulture, floriculture, forestry, aquaculture, livestock (including mortality and theft), studstock (including fertility issues), bloodstock, farm machinery, environmental contamination, and various forms of liability and business interruption.
How does AgClaims manage a typical claim?
Our structured claims process includes lodging the claim, contacting the client, appointing a specialist field assessor, conducting investigations using agricultural expertise and technology, managing mitigation actions, and compiling clear, evidence‑based reports within agreed service standards.
Does AgClaims assist with liability investigations?
Yes. AgClaims conducts comprehensive liability investigations, including professional indemnity matters, chemical overspray, contamination events, livestock‑related liability, product liability, and agri‑business liability claims.
Does AgClaims offer technology‑enhanced assessment tools?
Absolutely. AgClaims utilises advanced technologies such as satellite imagery, GPS measurement, crop modelling, yield mapping, biomass and vigour maps, as well as a specialised agricultural claims platform and mobile assessment applications to improve accuracy and efficiency. We also work with industry technology leaders to further develop our remote sensing and remote assessment capabilities.
Do AgClaims adjusters hold agricultural qualifications?
Yes. Our team includes qualified agronomists, animal production specialists, livestock experts, crop consultants, and adjusters with university degrees in agriculture, veterinary technology, animal science, rural science, and agronomy. Many also hold advanced certifications and industry memberships.
What industries or clients does AgClaims work with?
AgClaims works with insurers, reinsurers, underwriting agencies, brokers, agents, regulators, lawyers, litigants, and other industry professionals, providing trusted technical expertise and reliable reporting.
I’m interested in becoming a field assessor. How can I join the AgClaims’ assessor network?
AgClaims works with a nationwide network of experienced agricultural professionals, including field assessors with strong practical and/or technical backgrounds. If you’re interested in joining our assessor network, we encourage you to get in touch with us directly. We’re keen to hear from people with relevant qualifications and on‑farm experience in cropping, agronomy or related agricultural fields, as well as a commitment to accurate, fair and well‑documented assessments.
